Case studies

How leading retailers turn conversations into advantage

Customer Success Stories.
Shaping a Culture of Praise: Minits Boosts Store Morale

Shaping a Culture of Praise: Minits Boosts Store Morale

Minits strengthened its culture of appreciation by using insights from InStore.ai to recognize exceptional service in real time, boosting employee morale and reinforcing a people-first workplace.
Improving Emergency Preparedness Through First Aid Protocols

Improving Emergency Preparedness Through First Aid Protocols

InStore.ai identified a critical gap in emergency preparedness and enabled the retailer to improve workplace safety by equipping all locations with comprehensive first aid kits and training employees to respond effectively to medical incidents.
Making Excellence Routine: Minits Transforms Daily  Operations with InStore.ai

Making Excellence Routine: Minits Transforms Daily Operations with InStore.ai

InStore.ai helped Minits embed real-time operational insights into daily routines, transforming store visits and enabling teams to run more organized, confident, and data-driven operations.
Accelerating Loyalty Program Signups for FavTrip

Accelerating Loyalty Program Signups for FavTrip

InStore.ai helped FavTrip triple the number of average monthly loyalty program signups by optimizing the pitch to customers, targeting employee training, and well as monitoring script adherence.
Proactive Pump Management and Compliance at MYS

Proactive Pump Management and Compliance at MYS

InStore.ai automated identification and aggregation of pump issues to address events impacting fuel sales, customer experience, and regulatory compliance minimize operational disruptions and enhance proactive maintenance.
Identifying & Mitigating Compliance Risks

Identifying & Mitigating Compliance Risks

InStore.ai helped our client review current ID verification practices to ensure full compliance with age-verification laws, and take action to eliminate risk through training and system enhancements.
Delighting Customers & Driving Sales at FavTrip

Delighting Customers & Driving Sales at FavTrip

InStore.ai helped FavTrip increase revenue and improve customer experience by providing the right products customers expect at all times.
Optimizing Staffing & Product Availability with FavTrip

Optimizing Staffing & Product Availability with FavTrip

FavTrip turned to InStore.ai to understand the root cause of low ice sales during weekends and take immediate action. As a result, monthly ice sales increased by 40%.
Mach 1 Empowers Employees to De-Escalate Challenging Situations

Mach 1 Empowers Employees to De-Escalate Challenging Situations

InStore.ai helped Mach 1 support employees to de-escalate situations with customers where police are involved, identify training gaps, and allocate training resources.
Strengthening Loss Prevention Protocol at Atlantis

Strengthening Loss Prevention Protocol at Atlantis

InStore.ai helped Atlantis identify a potential legal situation quickly, and strengthen their loss prevention protocol.
5,000 Loyalty Signups in 25 Days with Instore.ai's Training and Recognition Blitz

5,000 Loyalty Signups in 25 Days with Instore.ai's Training and Recognition Blitz

InStore.ai assisted Domino with their loyalty program to maximize customer sign-ups, improve cashier performance and establish weekly accountability
Mach 1 Develops Talent and Elevates Customer Experience

Mach 1 Develops Talent and Elevates Customer Experience

InStore.ai helped Mach 1 highlight the outstanding performance of associates, identify best practices to inform training content, and prioritize training needs by store.
InStore.ai Helps Mach 1 Keep the Right Products on the Shelf

InStore.ai Helps Mach 1 Keep the Right Products on the Shelf

InStore.ai helped Mach 1 to identify out of stock products as well as those that customers request but are unable to purchase, and support operations and inventory management teams to proactively manage availability.

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