Ask InStore

Stop asking around. Start asking InStore.

The fastest way to know what’s really happening.

Natural language processing meets store intelligence—so leaders can ask real questions and get real answers, instantly.

See it in Action
Ask anything. Surface everything.
What are shoppers saying about pricing?
What do cashiers need training on?
What did customers ask for that we didn’t have?
What promotions are cashiers unsure about the details?
What are shoppers saying about pricing?
What do cashiers need training on?
What did customers ask for that we didn’t have?
What promotions are cashiers unsure about the details?

Ask InStore Empowers – Every Leader Who Needs to Know

What are shoppers saying about pricing?
InStore
Pricing accuracy and communication issues
  • Discrepancies between shelf tags/planograms and register prices lead to conflict and distrust; customers expect shelf price to match at the register.
Fuel prices
  • Shock at rapid increases (e.g., 50¢ jumps; timing on Monday mornings) and perception that hikes outpace costs."

District Managers

DMs uncover rising issues, standout shifts, and loyalty friction—without waiting for store visits or secondhand updates. Ask a question, get answers across every store.

Track Store Execution
Are there signs the team is unclear on a policy or script?
InStore
Prepay vs. postpay at pumps/drive-off prevention: A cashier tells a customer to pump first then come pay but also says “I’m not supposed to let them do that” due to drive-off risk—showing uncertainty or deviation from policy in practice.

Store Managers

Store Managers can instantly check if promos are landing, loyalty is being offered, or something’s falling through. It’s like having a real-time assistant for what’s happening on the floor.

Track Store Execution
What equipment do cashiers feel is always broken?
InStore
Overall, the most persistent pain points mentioned across many stores are the POS/registers, scanners/barcode readers, receipt printers (especially at pumps), and card machines. These issues cause slow lines, manual workarounds, and missed receipts.

Operations

From restroom complaints to pump problems, Pulse Reports flag breakdowns you’d normally hear about too late.

Track Store Execution
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Ask Real Questions,
Get Real Store Intelligence

Stop relying on secondhand updates, scattered notes, or back-and-forths. Ask InStore lets you search the real conversations happening in your stores—so you can find what matters, fast.

With Ask InStore, you can:

  • Pinpoint loyalty issues before they show in the data
  • Surface store-specific challenges and patterns
  • Answer leadership questions in seconds
  • Give your team clarity without waiting for reports

Explore InStore.ai

The intelligence layer for the frontline.
We help you measure and improve in-store experiences. Retailers, Fuel, and CPG brands trust InStore.ai to deliver value for the most critical needs.

  • Pulse Reports

    Automated Trends and Improvement Opportunities Digest
    Learn more

  • Alerts

    Timely notifications for key concerns directly to the right person
    Learn more

Start hearing what you’ve been missing

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