How It Works
Turn Casual Conversations into Strategic Assets
We extract insights from recorded in-person conversations between employees and customers to measure and improve customer experience and employee engagement.
Insights to Impact
Our platform is designed to provide retailers with operational performance recommendations on Day 1 with minimal setup, training and ramp up time.
Capture Conversations
Between employees and customers
Our edge devices capture every in-person interaction without disruption. They can be installed in less than 15 minutes and integrate seamlessly into your existing setup!
Insights Delivered
Powered by NLP and Generative AI
Insights are delivered to the right people at the right time based on your needs - time-sensitive alerts for urgent issues, thematic summaries, and interactive dashboards are all part of the experience.
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Automated Analysis
24/7 insights
Our models analyze employee and consumer interactions to identify noteworthy positive and negative events, uncovering ways to optimize your in-store experience.
Take Action!
Impacts across the business at the speed of action
Use the InStore.ai platform to recognize good performance, identify training gaps, and address opportunities to drive sales and efficiency.
1
Capture Conversations
Between employees and customers
Our edge devices capture every in-person interaction without disruption. They can be installed in less than 15 minutes and integrate seamlessly into your existing setup!
2
Automated Analysis
24/7 insights
Our models analyze employee and consumer interactions to identify noteworthy positive and negative events, uncovering ways to optimize your in-store experience.
3
Insights Delivered
Powered by NLP and Generative AI
Insights are delivered to the right people at the right time based on your needs - time-sensitive alerts for urgent issues, thematic summaries, and interactive dashboards are all part of the experience.
4
Take Action!
Impacts across the business at the speed of action
Use the InStore.ai platform to recognize good performance, identify training gaps, and address opportunities to drive sales and efficiency.
From Guesswork to Guided Success
Main Checkout
Was the customer offered a promotion?
Leverage real-time insights to elevate customer interactions and increase basket size at checkout.
Leverage real-time insights to elevate customer interactions and increase basket size at checkout.
Self Checkout
Was it a smooth experience?
Uncover feedback from the customer experience while checking out themselves!
Uncover feedback from the customer experience while checking out themselves!
Foodservice
Did the customer get everything they wanted?
Gain the customer perspective on their experience from ordering to enjoying.
Gain the customer perspective on their experience from ordering to enjoying.
Pickup / Drive-Thru
Were there any hiccups that impacted convenience?
Learn the customer's sentiment at the final point of contact to understand what should be rewarded or improved.
Learn the customer's sentiment at the final point of contact to understand what should be rewarded or improved.
Start with Search, End with Answers
Delivering Awesome
At InStore.ai we are committed to delivering awesome to our customers. We have a dedicated and growing team to support installs, regular product usage, and assist in finding critical insights to ensure you get the right ROI from our offerings.
Founders
Let's boost your store's performance now.
We take privacy seriously. If you would like to know more reach out to our team.
